Free Next Day Delivery (UK Mainland only)
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Terms and Conditions

About Us
Andywrap Eurofilm Ltd is completely dedicated to your total satisfaction. Should you have any suggestions or comments please feel free to email us at info@andywrap.co.uk.

Making a Purchase
Making a purchase from our online shop is simple and easy. Just browse the catalogue and click on any items that you wish to purchase / order. Select the quantity required and add them to your shopping cart. After you have finished your selection / shopping click check out and you will then be asked to fill in your details to enable dispatch of your goods.

We accept most visa and debit cards for payment, with the acception of American Express. We should not charge your card until the day your goods are dispatched. Back order items are not charged until they are shipped as well.

If you are shopping from the Republic of Ireland, place your order and your credit card company will convert the transaction to Euros.

Credit Card Security
All credit card numbers are encrypted on our online shop by 128bit SSL (Secure Socket Layer) Secure Server. You know when you're on a secure server as you see the padlock icon in the bottom right of your browser, if you don't have a padlock then it means the site isn't secure. All credit card numbers taken on our online shop are decrypted after they reach our computer and they are not held in “clear text” on any web site.

Shipping and Handling
We offer free shipping / delivery as standard for all UK and Republic of Ireland orders.

Delivery Schedule
We offer next day delivery for stock items on orders placed before 14.00hrs to most parts of mainland Britain with the exception of the Scottish Highlands, which takes 2 days. Please note that goods are delivered between 08.30 and 17.30 Monday-Friday (working days). For orders dispatched to Northern Ireland and the Republic of Ireland please allow 2-4 “working days”.

Returns Policy
Where orders have been correctly shipped by us goods may only be returned with our prior permission providing we are notified within 10 days of dispatch. A deduction of 10% will be made the credit note as a handling charge.

In the unlikely event that the goods we supply are faulty or wrongly supplied, Andywrap Eurofilm Ltd will offer you the choice of a direct replacement (subject to availability) or a full refund.

Tax Charges
For orders made from the UK 20% VAT is added. Orders received from a company / business within the Republic of Ireland Company will be VAT exempt if they confirm a valid VAT number with their order. Orders from private individuals in The Republic of Ireland will be charged 20% Vat.


Andywrap Eurofilm Ltd reserves the right to revise the above mentioned policies at any time.

Force Majeure
Neither party shall be deemed in default of this Agreement or the Client Order to the extent that performance of its obligations or attempts to cure any breach are delayed or prevented by reason of any act of God, fire, natural disaster, accident, riots, acts of government, or any other cause beyond the reasonable control of such party; provided, that the party whose performance is affected by any such event gives the other party written notice thereof within ten (10) business days of such event or occurrence.

Contact
If you need to reach us, please email us at info@andywrap.co.uk, alternatively you can call on +44 (0) 23 8047 7550 or fax +44 (0) 23 8047 7886. Should you prefer to write to us our address is Andywrap Eurofilm Ltd, P.O.Box 62, Hedge End, Southampton, SO30 3ZJ, Hampshire, UK.

Privacy Policy
Andywrap Eurofilm Ltd does not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Disclaimer
Andywrap Eurofilm Ltd will not be responsible for any damages your business may suffer, Andywrap Eurofilm Ltd makes no warranties of any kind, expressed or implied for services / products we provide. Andywrap Eurofilm Ltd disclaims any warrantor merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Andywrap Eurofilm Ltd and its employees.

Privacy Statement:

I David McKenzie-Phillips (Data Controller / General Manager) am committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1988

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We may use information that you provide:
(a) To register you with our website and to administer it
(b) For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: David McKenzie-Phillips, Andywrap Eurofilm Ltd, P.O.Box 62, Hedge End, Southampton, SO30 3ZJ.




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